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GENERAL LABORER

Starting Pay: $18.00 per hour
Higher starting pay available based on experience

Fortitude Snow Service is hiring dependable General Laborers to assist with snow and ice operations, shop duties, equipment preparation, and other general work throughout the winter season.

This is a hands-on position with hours that will vary depending on weather conditions, snowfall, workload, and operational needs. Applicants must be comfortable working outdoors in winter weather and be available when snow events occur, including early mornings, nights, weekends, and holidays when necessary.

Primary Duties & Responsibilities

• Shovel and clear snow from sidewalks, entrances, steps, and other areas that cannot be reached by plow equipment.

• Assist snow-removal crews during winter weather events.

• Apply de-icing materials when directed.

• Assist with preparing trucks, snow equipment, tools, and supplies before storms.

• Perform general shop cleaning and organization.

• Load and unload equipment and materials.

• Assist with snow stakes and property preparation.

• Help maintain equipment and keep work areas clean.

• Perform miscellaneous labor and shop duties as assigned.

• Follow all company safety procedures and supervisor instructions.

• Report unsafe conditions, equipment problems, or property concerns immediately.

Requirements

• Must be 18 years of age or older.

• Must have reliable transportation to and from work.

• Must be drug free.

• Must be dependable and able to report to work when scheduled.

• Must be able to lift and carry up to 50 pounds.

• Must be physically capable of shoveling snow and performing outdoor labor.

• Must be able to work in cold temperatures, snow, wind, and other winter conditions.

• Must be willing to work a flexible and weather-dependent schedule.

• Experience is preferred but not required. Training will be provided for the right candidate.

Schedule

Snow removal is a weather-dependent business, so hours are not guaranteed or fixed. Work may occur during daytime, overnight, early morning, weekends, and holidays depending on snowfall and operational needs.

Employees must be prepared to work when winter weather occurs and understand that some weeks may have little or no snow-related work while major winter events may require longer shifts.

Compensation

Starting pay is $18.00 per hour.

Applicants with previous snow-removal, landscaping, construction, maintenance, equipment, warehouse, or other relevant labor experience may qualify for a higher starting hourly rate based on experience and abilities.

PLOW DRIVER
OPERATOR

Base Pay: $25.00 per hour
Higher pay available based on experience

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Fortitude Snow Service is hiring dependable Snowplow Drivers / Operators for the winter season. This position is responsible for safely operating company-provided snowplow trucks and equipment to clear residential and commercial properties during snow and ice events.

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This is a weather-dependent position. Hours are not fixed and may vary significantly depending on snowfall, storm duration, route needs, and operational conditions. Drivers must be available when winter weather occurs, including early mornings, overnight hours, weekends, and holidays when necessary.

Primary Duties & Responsibilities

• Safely operate company-provided snowplow trucks and snow-removal equipment.

• Plow residential driveways, commercial parking lots, drive lanes, and other assigned areas.

• Follow assigned routes and service instructions accurately.

• Operate front-mounted plows, rear drag plows, and other snow-removal equipment as assigned.

• Clear snow safely and efficiently while protecting customer property, landscaping, curbs, mailboxes, vehicles, buildings, and other obstacles.

• Follow company procedures for snow placement and stacking.

• Perform basic pre-shift and post-shift vehicle inspections.

• Check plows, lights, tires, fluids, hydraulic systems, and other equipment before and after operation.

• Report mechanical problems, property concerns, damage, or unsafe conditions immediately.

• Maintain communication with dispatch, supervisors, or route management during snow events.

• Record completed properties and service information as required.

• Assist with de-icing, brine application, equipment preparation, or other winter operations when assigned.

• Keep company trucks clean and organized.

• Follow all company safety procedures and operating policies.

Driver Requirements

Applicants must:

• Hold a valid “For Hire” license.

• Have a clean driving record.

• Be legally eligible to operate company vehicles and equipment.

• Be dependable and able to report to work when called for snow events.

• Be comfortable driving in snow, ice, low visibility, and other winter conditions.

• Be able to work extended or irregular hours when necessary.

• Be able to safely enter and exit trucks repeatedly during a shift.

• Be able to follow route instructions, maps, property notes, and supervisor directions.

• Maintain professional behavior while operating company vehicles or working on customer property.

• Be drug free.

• Have reliable transportation to and from the Fortitude facility or assigned reporting location.

Experience

Previous snowplowing or equipment-operating experience is preferred but not required.

Experience operating pickup trucks with snowplows, rear drag plows, commercial snow equipment, skid steers, tractors, loaders, or similar equipment is a plus.

Qualified applicants with significant snow-removal or equipment experience may be considered for a higher starting rate.

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Company-Provided Equipment

Fortitude provides the trucks and snow-removal equipment required for the position.

Drivers are not required to provide their own plow truck.

Company equipment may include:

• Snowplow-equipped pickup trucks

• Front snowplows

• Rear drag/pull plows

• De-icing or brine equipment

• Route-management and communication equipment

• Other snow and ice management equipment as assigned

Employees are responsible for treating all company vehicles and equipment carefully and reporting problems immediately.

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Schedule

This is a weather-dependent seasonal position.

There is no guaranteed fixed daily or weekly schedule. Hours are determined by snowfall, storm timing, accumulation, route requirements, and customer needs.

Drivers may be required to work:

• Overnight

• Early mornings

• Daytime

• Evenings

• Weekends

• Holidays

• Extended shifts during significant snow events

Reliable availability during winter weather is essential.

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Compensation

Base pay starts at $25.00 per hour.

Starting pay may increase depending on the applicant’s:

• Snowplowing experience

• Commercial snow-removal experience

• Equipment-operating experience

• Driving experience

• Ability to operate multiple types of snow equipment

• Reliability and demonstrated skill

What We Are Looking For

We are looking for drivers who are safe, dependable, professional, and capable of working independently.

Snowplowing is more than simply pushing snow. Our operators are responsible for safely maintaining customer properties while protecting equipment and representing Fortitude Snow Service professionally.

Drivers must take pride in doing the job correctly, following route instructions, and leaving each property properly serviced before moving to the next location.

SALES MEMBER

Fortitude Snow Service is hiring a motivated Sales Team Member to help grow our residential and commercial customer base throughout Northwest Indiana.

This position is responsible for following up with leads, contacting prospective customers, explaining Fortitude’s snow-service options, preparing quotes, helping customers select the right service plan, and turning inquiries into active accounts.

We are looking for someone who is professional, organized, comfortable speaking with customers, and confident asking for the sale.

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Primary Duties & Responsibilities

• Contact residential and commercial sales leads by phone, email, text, and other approved methods.

• Follow up with customers who have previously requested quotes or information.

• Explain Fortitude Snow Service membership options, per-event service, seasonal pricing, monthly budget plans, and available add-on services.

• Help customers understand the differences between Basic, Standard, and Premium residential service.

• Discuss commercial snow and ice management options with business owners and property managers.

• Prepare and send estimates and service proposals.

• Follow up on outstanding estimates and encourage customers to accept service.

• Assist customers with the enrollment process.

• Maintain accurate notes on customer conversations, quotes, follow-ups, and account status.

• Update customer information in company systems.

• Respond to incoming sales inquiries promptly and professionally.

• Help identify new neighborhoods, businesses, commercial properties, and sales opportunities.

• Participate in neighborhood marketing, referral campaigns, email campaigns, and other customer-acquisition efforts.

• Build long-term relationships with customers and encourage renewals and referrals.

• Coordinate with management and operations to ensure quoted services match what Fortitude can provide.

• Represent Fortitude Snow Service professionally in all customer interactions.

What We Are Looking For

The ideal candidate should have:

• Strong communication and customer-service skills.

• A friendly, professional phone and email manner.

• Confidence speaking with prospective customers.

• The ability to explain pricing and service options clearly.

• Good organizational and follow-up skills.

• Basic computer and email skills.

• The ability to work independently and stay productive.

• Reliable transportation if local travel or customer visits are required.

• A dependable work ethic.

• The ability to handle customer questions professionally.

• Comfort asking customers to make a buying decision.

• Attention to detail when preparing quotes and entering customer information.

Previous sales, customer service, call-center, insurance, automotive, home-service, or business-to-business sales experience is preferred, but the right person can be trained.

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Sales Responsibilities

This is not simply an order-taking position.

The Sales Team Member is expected to actively help grow the company by:

• Following up consistently.

• Explaining the value of Fortitude’s service.

• Overcoming reasonable customer objections.

• Encouraging customers to reserve their place on a route.

• Promoting seasonal memberships and predictable billing options.

• Asking satisfied customers for referrals.

• Reaching out to previous customers for renewals.

• Identifying potential commercial accounts.

The goal is to help customers understand why having a snow-service plan in place before winter is valuable.

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Customer Approach

Fortitude is built around a simple message:

Sign Up Once. We Watch the Weather. We Handle the Snow.

Our sales team should focus on helping customers understand that snow removal is about more than convenience. It is about dependable winter access, predictable service, and knowing that their property is already part of a planned route before the storm begins.

Sales representatives should never pressure customers or misrepresent services. The goal is to provide clear information, answer questions, and help customers choose the service that best fits their property and budget.

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Schedule

Schedule may vary depending on the season and company needs.

The busiest sales period will typically occur before and during the winter season as customers request quotes, renew memberships, and prepare for upcoming snowfall.

Some evening or weekend customer follow-up may occasionally be necessary.

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Compensation

Compensation will be based on experience and the final structure established by Fortitude Snow Service.

The position may include:

Base hourly or salary compensation
Sales commission or performance incentives
Bonuses based on customer growth or sales goals

Final compensation terms will be discussed during the hiring process.

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Apply

If you are dependable, comfortable talking with people, motivated by sales, and want to help grow a rapidly developing local service company, we want to hear from you.